Former New York City Mayor Rudy Giuliani, former Florida Gov. Jeb Bush, former Colorado Gov. Bill Owens and several other local and state officials demonstrate how governments can tackle bureaucracy, streamline operations and become more accountable to taxpayers in a new Reason Foundation publication, Innovators in Action.

"Ask taxpayers and they'll tell you they pay too much in taxes and government wastes way too much money. Business as usual won't cut it anymore," said Geoffrey Segal, director of government reform at Reason Foundation and editor of Innovators in Action. "Change is never easy, but government agencies at every level can learn valuable lessons from these trailblazers who have shown there is a better, more effective and efficient way."

In addition to Giuliani, Bush and Owens, the Reason Foundation publication features essays by Anaheim Mayor Curt Pringle, Virginia Delegate Chris Saxman, Hamilton County (OH) Commissioner R. Patrick DeWine, Secretary of Indiana Family and Social Services Administration E. Mitchell Robb, Jr., the City of Charlotte's Business Process Improvement Manager David Elmore, and Reason Foundation's Robert Poole and Lisa Snell.

In their own words, these leaders reveal how they are reducing government spending; how they are collaborating with the private sector to deliver cost-savings and better services to taxpayers; how they are using public-private partnerships to build roads their governments couldn't afford on their own; how they are working with high-tech firms to improve technology and increase Internet usage; and how they reforming Medicaid, health and social services.

 » Download Full Report (1.2 Mb | .pdf)
 » Press Release
 » Gov. Jeb Bush: Improvement Requires Willingness to Change
 » Mayor Rudy Giuliani: Management Requires Measurement

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