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» Intro [.pdf]
» Authors [.pdf]
» Letter from the Editor [.pdf | html]
» Table of Contents [.pdf]
» Federal Update [.pdf | html]
» State Privatization Update [.pdf | html]
» Tax and Spending Limitations [.pdf | html]
» Emerging Issues
» Social Security Reform [.pdf | html]
» Arctic National Wildlife Refuge [.pdf | html]
» Offshore Outsourcing [.pdf | html]
» Improving Parks Funding and Services with User Fees [.pdf | html]
» Contract Management and Performance [.pdf | html]
» Privatization Going Postal in Japan [.pdf | html]
» Military Housing Privatization [.pdf | html]
» Housing and Land Use [.pdf | html]
» Air Transportation [.pdf | html]
» Surface Transportation [.pdf | html]
» Rail Transportation [.pdf | html]
» Space Travel [.pdf | html]
» Health Care [.pdf | html]
» Water / Wastewater [.pdf | html]
» Corrections [.pdf | html]
» Education [.pdf | html]
» Insurance [.pdf | html]
» Developing Nations [.pdf | html]
» Endnotes [.pdf]
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» Annual Privatization Report 2005
Federal Update
On January 15, 1955 Pres. Dwight Eisenhower issued Bureau of the Budget (now the Office of Management and Budget) Bulletin 55-4 to declare that the federal government should rely on the private sector for goods and services. More directly the policy stated, that:
(I)t is the policy of the Government of the United States to rely on commercial sources to supply the products and services the government needs. The Government shall not start or carry on any activity to provide a commercial product or service if the product or service can be procured more economically from a commercial source.
The directive had one goal: avoid direct competition with the private sector.
Even
while this policy has been supported and applied by every
administration since, today, more than 800,000 federal employees are
in jobs that the agencies themselves consider “commercial”
in nature—like cutting grass on federal property and writing
software—these jobs, and countless others are readily available
in the private economy.
Upon entering office President Bush
initiated an ambitious plan to subject these jobs to competition from
the private sector (as reported here). Bush’s plan, known as
“competitive sourcing,” may be a slight departure from
the intent of the Eisenhower bulletin, but it is still good for
taxpayers.
Competitive Sourcing Continues to Save Billions
The Office of Management and Budget
released data on public-private competitions in FY2004. Federal
agencies completed 217 competitions involving 12,573
full-time-equivalent employees (FTEs). An additional 76 competitions
have been announced but not yet completed. The competitions are
estimated to generate net savings or cost avoidances totaling
approximately $1.4 billion over five years. When
combined with the $1.1 billion savings from last year, competitive
sourcing has saved more than $2.5 billion. This equates to about $552
million in annualized gross savings. One-time, out-of-pocket
expenses for conducting competitions were $74 million. This
represents a return of $20 for every
dollar spent on competition.
What’s more impressive is the
greater potential for savings. Competitions resulted in savings of
$22,000 per position studied—nearly double the estimated net
savings from FY2003—yielding more than 27 percent in savings.
Given the number of commercial positions in the federal government,
competitive sourcing can potentially generate in excess of $5
billion in annual savings and/or cost avoidance.
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Table 1: Competitive Sourcing Results in FY 2003 and 2004
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FY
2003
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FY
2004
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Total
competitions completed
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662
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217
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Streamlined
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570
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116
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Standard
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92
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101
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Total
FTEs competed
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17,595
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12,573
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Streamlined
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5,474
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1,201
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Standard
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12,121
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11,372
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%
of competitions where agency determined best result provided
in-house (based on FTE studied)
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89%
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91%
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Results
from completed assessments
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Gross
savings (over 3-5 years)
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$1.2
B
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$1.5
B
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Net
savings (over 3-5 years)
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$1.1
B
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$1.4
B
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Annualized
gross savings
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$237
M
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$285
M
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Annualized
net savings per FTE
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$12,000
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$22,000
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Examples of Improvements Due to Competitions Completed or Announced in FY 2004
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Management Objective
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Cost-Saving Changes and Other Improvements Facilitated by Competition
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Estimated Savings
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FAA
(DOT): Modernize Automated Flight Service Stations
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Consolidation
of stations from 58 to 20.
Modernization
of facilities and technologies.
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$1.7 billion over 10 years
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IRS
(Treasury): Reengineer support operations
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Consolidation
of distribution centers from 3 to 1.
Leveraging
of technology.
Reduction
of labor costs.
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$ 207 million over 5 years
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Forest
Service (USDA): Improve IT support
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Consolidation
of operations from 150 locations to 10 server farms.
Reduction
of labor costs.
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$147 million over 5 years
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Navy
(DoD): Make facilities management more cost-effective
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Leveraging
of technology.
Restructuring
of workflow to adopt customary commercial practices.
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$73 million over
5+ years
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SSA:
Make IT support more efficient
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Consolidation
and streamlining of help desk and administrative support
activities.
Redeployment
of labor to understaffed IT-related positions.
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$36 million over 5 years
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Education:
Achieve better payment processing
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Consolidation
of accounts payable operations.
Leveraging
of technology.
Reduction
of labor dedicated to payment processing.
Customer-focused
performance standards.
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$34 million over
5 years
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Energy:
Make the delivery of financial services support more efficient
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Consolidation
of financial services operations from 15 to 2.
Restructuring
of job mix.
Leveraging
of telecommunications technology.
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$31 million over 5 years
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Public
Buildings Service (GSA): Obtain less costly custodial services
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Reliance
on a more cost-effective mix of federal and contractor support
(identified through a series of regionalized competitions).
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$14 million over 5 years
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FBI
(DOJ): Reduce the cost of vehicle maintenance
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New
performance standards.
Consolidation
of operations.
Reduction
of labor costs.
More
efficient use of resources.
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$11.5 million over 5 years
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OPM:
Reengineer test administration services
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Leveraging
of technology to automate test scheduling and materials ordering.
Reduction
of labor costs.
Restructured
customer-focused processes.
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$10 million over 5 years
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Bureau
of Land Mgmt (DOI): Improve maintenance operations
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Restructuring
of management.
More
effective use of resources (sharing of road and maintenance crews
between districts).
Use
of temporary and term positions to maintain a flexible workforce.
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$9 million over 5 years
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Coast
Guard (DHS): Make public works support for the Academy more
effective and efficient.
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Streamlined
work order process and reporting.
Fewer
FTEs dedicated to administration.
Clear,
customer-focused performance standards.
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$ 6 million over 5 years
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The report also identified steps that
the OMB was taking to better incorporate competitive sourcing with
strategic human capital management. Steps include strategic human
capital management, for example, identifying and creating appropriate
crosswalks between the human capital and competitive sourcing
standards for success. In addition, the OMB will work with the
Office of Personnel Management’s (OPM) Human Capital Officers
and other human resources officials to identify practices for
leveraging the shared interests of the human capital and competitive
sourcing initiatives.
Reason originally outlined the need for such linkages in a 2003 study Getting the Right People for the Right Job: Solving Human Capital Challenges With Competitive Sourcing.
» return to top
New Attempts from Congress to Stall
Despite the growing success of
competitive sourcing, a number of legislative barriers continue to
limit its application. Barriers in FY 2005 agency appropriations
include:
- Restricting the type of health benefits plans private
companies can provide, placing small businesses at a competitive
disadvantage against in-house Department of Defense teams;
- Restricting resources available to conduct competitions at
the Forest Service and Department of Interior, despite savings of
over $178 million to these agencies as a result of competitive
sourcing;
- Limiting the Department of Homeland Security’s ability
to use competition; and
- Blocking the USDA from applying competitive pressures to its
rural development and farm loan programs.
Similar attacks on competitive sourcing
are anticipated over the coming years.
» return to top
Opening Up More Jobs to Competition
The Bush
administration is considering a plan to open inherently governmental
jobs to competition—with other federal employees. Inherently
governmental jobs—such as security officers, law enforcement
officers and acquisition officers—have never been subject to
competition before, and doing so will bring more efficiency and cost
savings to those positions.
"The goal is to drive performance
in inherently government functions the same way as public-private
competitions drive performance in commercial functions," said
David Safavian, administrator of federal procurement policy at the
Office of Management and Budget.
In addition, a May 23rd memo
from Safavian directed agencies to reconsider commercial federal jobs
they had determined were off-limits to competition because they are
considered critical to the agency’s mission. He said, “a
function should be considered core to an agency’s operation
only if—and only to the extent that—loss of in-house
performance of the function would result in substantial risk to the
agency’s ability to accomplish its unique mission.”
So-called “Reason Code A” commercial functions (the OMB
designation exempting them from competition) have been scrutinized
for years. Some agencies like the Bonneville Power Administration
have shielded thousands of commercial jobs from competition under
Reason Code A. This marks the first time that OMB has publicly and
seriously scrutinized the widespread practice.
However, the OMB also is considering
new rules that would shield some functions from competition
altogether. “High-performing organizations” (HPOs) could
exempt themselves from competition if they demonstrate efficient
service delivery. The difficulty will lie in establishing the rules
determining what qualifies as an HPO to validate bypassing the
numerous benefits of competition that go beyond simple efficiency.
» return to top
Feds May Include Strategic Sourcing on PMA
The Office of Federal Procurement
Policy (OFPP) has added “strategic sourcing” to the
President’s Management Agenda. Strategic sourcing is a
technique aimed at improving purchasing power and saving money. It
involves keeping track of how purchases are made, identifying how
they could be made in a better way, and then negotiating contracts to
fit those goals. Agencies must start analyzing their buying habits
and using the data to cut better deals with vendors by October 1st
of this year.
A widely accepted
practice in the private sector, strategic sourcing has rapidly
infiltrated government in the last couple of years. Several states,
including California, Illinois, Ohio, Florida, and Texas have fully
implemented programs and saved millions of dollars. Perhaps the
biggest success story is Pennsylvania, where over $140 million has
been saved to date.
As Safavian said, “private sector experience tells us that when
companies conduct spend analyses and use strategic sourcing, they cut
commodity costs by as much as 30 percent.” The potential that
strategic sourcing holds can be seen in a couple of examples.
The Agriculture
Department saved $2.5 million off a $28 million office supply budget
simply by asking, and the Internal Revenue Service estimates that it
saves $4 million annually on photocopiers alone. The Postal Service
(the model of efficiency) saved over $600,000 on rubber bands—and
has saved nearly $15 million on office products in general.
David
Cooper, a director of acquisition and sourcing management at the
Government Accountability Office suggests that, “the potential
[for savings] is in the billions and billions of dollars.” Still the federal government is years behind
both the private sector and the states.
» return to top
Shared Services Concept Expands
Following successful implementation at
the General Services Administration and the Departments of Defense,
Agriculture, Interior and Health and Human Services, NASA created a
shared services center.
The ten-year, $230 million contract
with Computer Sciences Corporation will centralize administrative and
transactional duties at one location—these functions currently
take place throughout each NASA center and its headquarters. The
activities include human resources, procurement, financial
management, and information technology operations. NASA expects to
save between 20 and 30 percent with the deal in addition to allowing
NASA to focus on science and engineering rather than administrative
tasks.
» return to top
Reason's Call for Land Asset Inventory Heard
In December Reason co-produced a policy
brief with TSAugust, called What's
in the Government's Attic, on the
need for an inventory of federal government land assets to determine
what they actually hold. And more importantly what lands and assets
are excess, unneeded, or underutilized and could be divested.
On March 17th Rep. Chris
Cannon (R-UT) introduced the Federal Land Asset Inventory Reform Act
("FLAIR," H.R. 1370), which would direct the
Secretary of the Interior to develop a multipurpose inventory of
federal real property to assist with federal land management,
resource conservation, and development of federal real property.
Included in the inventory is the identification of any such property
that is no longer required to be owned by the federal government,
i.e., surplus and unneeded federal lands.
Similar efforts are taking place in
state governments, for example: Florida, Maryland, California, and
Virginia.
» return to top
President Bush Expands Real Property Management Effort
In February, President Bush signed
Executive Order 13327 requiring agencies to inventory and track real
property assets. At the end of FY2003, the federal government owned
about $1 trillion in buildings and equipment, $200 billion in
inventory, $550 billion in land, and $650 billion in mineral rights.
Among other things it called for the creation of a senior manager
position responsible for the development of asset-management plans.
The plans include the identification and cataloguing of all real
property owned, leased or otherwise managed by the federal
government.
This development can be linked to the
August 2003 Government Accountability Office
report that the General Service Administration, the Veterans Affairs
Department and the Postal Service controlled 927 vacant or
underutilized properties. In addition, it found that the federal
government continued to waste money maintaining these properties—for
example, that the VA spent $348,000 in fiscal 2001 to maintain a
building in Milwaukee that had been vacant for 14 years. What’s
worse is that the Department of Energy has 1,200 excess facilities
and that the Pentagon spends up to $4 billion each year
maintaining its excess facilities.
» return to top
Other Federal Opportunities
The federal government operates
numerous business enterprises that could be converted into publicly
traded corporations, including the USPS, Amtrak, and a number of
electricity utilities. Other countries have in-depth experience in
privatizing such services that Congress can use when it moves ahead
with reforms.
Postal
Services—A 2003 report by the President’s
Commission on the U.S. Postal Service and other studies have
concluded that the USPS outlook is bleak because of declining mail
volume and rising costs. Moving forward calls for privatizing USPS
and repealing the first-class mail monopoly that it currently holds.
New Zealand and Germany have implemented reforms that Congress should
examine. Since 1998, New Zealand’s postal market has been open
to private competition, with the result that postage rates have
fallen and labor productivity at New Zealand Post has risen markedly.
Germany’s Deutsche Post was privatized in 2000, with the result
that the company has improved productivity and expanded into new
lines of business.
Electricity
Utilities—Publicly traded corporations have
always dominated the U.S. electricity industry. The exceptions are
the federal government’s Tennessee Valley Authority and four
Power Marketing Administrations, which sell power in 33 states. These
government power companies have become an anachronism as utility
privatization has proceeded around the world from Britain to Brazil
and Argentina to Australia. TVA and PMA privatization would reduce
the federal deficit, eliminate the utilities’ artificially low
power rates that encourage excess consumption, and increase
efficiency in utility operations and capital investment. President
Clinton proposed to sell off the four PMAs in his FY1996 budget. It
is time to dust off those plans and move ahead with reforms.
Loan
Programs—The federal government runs a large
array of loan and loan guarantee programs for farmers, students,
small businesses, utilities, shipbuilders, weapons purchasers,
exporters, fishermen, and other groups. The Federal Credit Supplement
in the federal budget lists 59 different loan programs and 70 loan
guarantee programs. Loan guarantees are promises to private creditors
that the government will cover borrower defaults. At the end of 2003,
there was $249 billion in outstanding federal loans and $1.2 trillion
in loan guarantees.
In the 1970s, federal loans and loan
guarantees grew rapidly as politicians discovered that they could pay
off special interests with loan programs, while not paying any
political cost for supporting higher spending directly. Like other
federal programs, loan programs that make no economic sense can
survive by creating an “iron triangle” of interests that
resist reform. Loan program supporters include loan beneficiaries,
financial institutions, federal loan administrators, and
congressional committees that authorize loan programs.
In the 1980s, the Reagan administration
tried to cut federal loan programs, but did not have much success.
Policymakers should revive Reagan’s initiatives and begin
terminating or privatizing federal loan programs. The provision of
credit is a centuries-old market institution that does not need
government help, especially given the sophistication and liquidity of
financial markets today.
Some federal loan programs target
borrowers who could have received private financing. In such cases,
there is no need for government loans because they simply displace
private loans. Other loan programs target borrowers who cannot secure
private financing. In this case, federal loans support borrowers who
are poor credit risks, and taxpayer money is likely to be wasted when
loans are defaulted on. For example, Farm Service Agency loans are
aimed at farmers who are unable to obtain private credit at market
interest rates. But such farmers are probably bad credit risks with
poor business prospects. Indeed, FSA loans have high default rates.
The FY2005 federal budget says that
government loan programs are needed because private markets suffer
from “imperfections,” such as lack of perfect information
about borrowers. For example, banks might be more hesitant to lend to
start-up businesses because they do not have lengthy credit
histories. But rather than an imperfection, it is appropriate that
start-up firms face more scrutiny and pay higher interest rates
because of their higher risk of failure. Since failure creates
economic waste, thus it is good that creditors are more hesitant to
lend to riskier businesses. Government loan subsidies result in too
many loans going to excessively risky and low-value projects.
Free market allocation of credit is far
from perfect, but markets have developed mechanisms to fund risky
endeavors. For example, venture capital and angel investment (people
who invest in a business venture, providing
capital for start-up or expansion looking for higher rates of return)
pump tens of billions of dollars of investment into new businesses
every year. There is no need for the government to compete with such
private financial mechanisms.
Government distortions are a bigger
problem than market “imperfections.” For example, federal
loan guarantees make financial institutions over-eager to lend to
those with shaky credit because the government will cover losses in
case of default. Also, federal loan programs are generally poorly
managed. For example, federal student loans have been on the GAO’s
high-risk list for waste, fraud, and abuse every year since 1990. Lax
enforcement of student loan repayments has led to large losses from
defaults, costing taxpayers billions of dollars.
» return to top
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